Returns & Exchanges

At Robinsonco, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most furniture and decor items in their original condition. If your piece isn't the perfect fit, our team is here to help you find a solution or provide a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Carefully repackage your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.

3

Ship It Back

Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing